Facility Officer at ALARA

• Manage planned and cyclical maintenance works around the store and restaurant, including painting, electricity maintenance, generator servicing etc. in line with agreed standards and objectives.
• Oversee security of concept store
• Manage/order suitable materials for use by in-house maintenance staff, including obtaining discounts from suppliers and maintaining adequate stock levels at all times.
• Assist with forward maintenance planning, including carrying out condition surveys, updating of maintenance records and maintaining Health and Safety Files etc.
• Prepare schedules of work, contract documentation, obtain quotations and manage work carried out by outside contractors in accordance with Alara’s financial policy.
• Contribute to the formation of service level agreements (SLAs) to monitor standards of service delivery and levels of customer satisfaction across the concept store.
• Manage the maintenance and repair of store/site infrastructure, such as, car parking barriers, road gully cleaning, paving stones, landscaping etc.
• Assist with the development and implementation of operational plans and procedures within the concept store.
• Monitor and annually appraise the performance of all cleaning staff and third party service providers for which the post-holder is responsible.
• Responsible for ensuring health & safety legislation is complied with, in the process of carrying out of maintenance, refurbishment and adaptation works in the concept store.
• Manage periodic safety inspections (in the store and restaurant) of all tools and safety equipment, maintaining records and where required, replacing defective items.
• Responsible for managing budgets and resources allocated to manage the building, while ensuring the best value is obtained for Alara at all times.
• Attend and contribute to some management meetings to update on and discuss on-going projects and planned long-term improvements to the store/site.
• Manage the servicing, maintenance and upkeep of delegated company vehicles.
• Must be available for emergency calls at any time, including emergency work outside normal working hours in connection with any part of the Alara store/site.
• Carry out other duties as are required for the smooth running of the concept store.

KEY RESPONSIBILITES 

• Day to day facility management of the concept store.
• Ensure availability at all times for emergency situations which may arise in the concept store.
• Develop Service Level Agreements to monitor standards of service
• Monitor and appraise performance of third party service providers.
• Oversee building security.