Practice Manager at Hamilton Lloyd and Associates

Responsibilities

• Managing all company administrative and process functions; operations, human resource, and communications
• Provide advice to senior management on administration, human resource, and finance and communication matters.
• Liaise with regulatory authorities, partners, clients and other organizations for the administration of company business
• Prepare, update and drive relevant company policies, processes and procedures
• Implementation of quality control
• Dispersing information and supervising staff, which may include receptionists, and other staff employees
• Training new hires, explaining compensation benefits and evaluating job performance
• Ensuring the delivery of excellent customer service relations
• Ensuring a proper filing system is in place and maintained at all times to aid easy accessibility
• Ensuring the office is in excellent, admirable and welcoming conditions at all times
• Maintaining the facilities and equipment including but not limited to the generators, computing products, rest room etc
• Ensure all company licenses, permits, insurance and others are in compliance
• Oversee procurement of company and office materials
• Help to organize and participate in internal and external meetings, workshops and other events; and ensure such meetings add value to the company
• Assist with recruitment and induction of new company personnel.

  Qualifications

• Bachelor's degree in business management, finance, accounting, administration or similar field
• Experience in Real Estate will be of added advantage
• Maximum of 10 years of relevant work experience in operations, marketing communications, administration, business process.

Competencies /Skills:

• Strong and holistic understanding of business operations, inter relationships and dependencies
• Good interpersonal skills and ability to communicate and feedback effectively. Also possess strong presentation skills
• Creativity and problem solving skills and ability to take decisions based on accurate and timely information
• Highest level of integrity coupled with the strong sense of urgency and result orientation
• Strong organizational skills and ability to handle multiple priorities
• Excellent leadership and supervisory skills
• Relational; must be a bridge builder who will manage relationships across departments and functions towards corporate goals
• Technology savvy and ability to deploy technology into business processes
• Must be detail oriented
• Good personal brand and ability to project corporate brand
• Should command the respect of the staff through leadership and example
• Stay professionally detached and objective in dealings
• Must be able to work effectively under pressure; must be calm, resilient and tenacious
• High sense of loyalty, integrity and commitment to firm
• Mature, highly proactive, assertive and result driven.