Sales Operations Manager at Talent Bureau

Job Description

• Deliver training/coaching on policy, procedures and Target State Operating Model execution.
• Manage pricing exception processes and controls.
• Manage all reporting requests and deployment of new reports.
• Provide tangible improvements to customer experience and Close On Time performance.
• Pipeline surveillance and management to proactively resolve loan level escalations.

Job Qualifications

• B.A./B.S. degree or equivalent combination of education and experience.
• Former Sales Management background preferred but not required.
• Strong ability to read and interpret mortgage regulatory and product guidelines.
• Excellent problem solving skills.
• Highly proactive mindset.
• Strong verbal and written communicator to a wide variety of audiences,including Sales and Fulfillment associates and leaders.