Customer Project Manager - NRO at Ericsson

Job Summary
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks

•     Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
•     Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
•     Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
•     Manage project finance: ensure financial system monitoring
•     Develop the business: participate to contract preparation & to pre-sales meeting
•     Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

Position Qualifications

•     Leadership skills
•     Consultative skills
•     Financial understanding
•     Business understanding
•     Sales & business development skills
•     Customer insight
•     Negotiation & argumentation skills
•     Project management skills
•     Problem solving
•     Presentation & communication skills
•     Entrepreneurial & Commercial Thinking
•     Persuading & Influencing
•     Analyzing
•     Leading & Supervising
•     Relating & Networking
•     Delivering Results & Meeting Customer Expectations
•     Planning & Organizing

Minimum Qualifications & Experience Requirements:

•     PMI certifications
•     Master's degree/MBA
•     Contract management
•     3rd pp suppliers management experience
•     At least 5 to 8 years’ experience in a similar role