Relationship Manager-CC - PH2 at Standard Chartered Bank

Job Description
   
To provide leadership and coordination of the HVSB SME relationship in South/East.
Market, sell and acquire SME HVSB products through pro-active and consultative approach and detailed understanding of customers’ businesses and inernal offerings to enhance revenue and profit.
   
Key Roles & Responsibilities
   
• Directly work with customers to secure new business relationships through the analysis of needs and provision of SME products and services.
• Analyses and reviews quality of potential business to ensure maximum profitability.
• Maintain accurate and update records of all actual and attempted customer interactions.
• Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• May be requested to co-ordinate country or regional initiatives within SME team.
• Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.
• Responsible for delivering a service to customer that matches the Bank’s brand promise of being ‘The Right Partner’
   
Qualifications & Skills
   
• Minimum of a 2nd Class degree in a relevant course.
• 5 - 10 years sales experience in a similar role
• Strong sales and relationship management skills
• Good Communication and Interpersonal skills.
• Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs