Information Technology Support Manager at Save The Children

The IT Support Manager will lead and manage the IT and communications functions and responsibilities. The IT Support Manager will establish develop and maintain effective and secure IT and communications applications. equipment, systems and networks as required by the Country Programme. The post-holder will ensure that the programme's IT and Communications systems are optimised in support of overall organisational goals represent best value for money and aligned with global standards and best practice.

               
Qualifications:

• S/he should have a master's Degree or equivalent (relevant certifications and trainings are preferred); at least 5 years' experience with IT hardware including building. repairing
• and upgrading of user equipment; minimum of 2 years management experience required (NGO experience a plus); must demonstrate knowledge in user administration,
• Microsoft Office suite support, Windows Vista/XP/7,
• Windows Server; MS SharePoint Experience with VolP a plus; basic knowledge of systems scripting and database skills (e.g. Windows PowerShell, Oracle PL SQL. MS SQL etc.) essential; must demonstrate knowledge in resolving and troubleshooting basic and common IT issues remotely; willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies; substantial experience in securing organisational ICT resources from internal and
• external threats in emergency environment and normal situation.