Quality Assurance Manager at Sigma Qualitas Limited

Core Job Functions / Responsibility

• The Quality Assurance Manager will assure consistent quality of production by developing and enforcing good manufacturing practice systems; validating processes; providing documentation; managing staff.

Primary Activities

• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
• Review statistical data from the production lines to identify quality problems. Analyze the data and recommend changes to production processes or quality controls to eliminate the problem.
• Analyse records of product returns to identify specific problems or trends over time.
• Develop and monitor continuous improvement programs, aiming to reduce the number of defects and improve levels of quality.
• Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Job Requirements and Skills
Graduate Qualifications:

• A BSC /HND in Food Technology REQUIRED.

Post Graduate Qualifications:

• Master's degree would be of ADVANTAGE.

Experience:

• 10-14 years' experience in a food industry is ESSENTIAL.

Certifications and Training Requirements:

• Relevant Training and Certification would be of ADVANTAGE.

Key Skills:

• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Must be knowledgeable about all food safety standards that are customary within the food industry and mandated by government regulations.
• Excellent knowledge of laboratory analysis of food and dairy products.
• Ability to manage situations and motivate all the stakeholders at all times.
• Good Communication Skill to follow through both the up and down stream in the organization.
• Possesses active will to achieving set goals and promoting strong team spirit with the team members across the organization.
• Ability to work with time to achieve set goals.
• Process improvement and proactive.
• Attention to Detail, Thoroughness and ability to deal with Complexity