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Hewlett-Packard Company or HP (styled as hp) is an American multinational information technology corporation headquartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors. T...
Should be able to interact with customers and resolve critical issues.
Good communication and analytical skills.
Good knowledge of NMS/OSS.
Good Knowledge of ITIL process.
Basic understanding of all BTO tools.
Working knowledge of NNM,OM,OVPI/SHR, BSM,Sitescope, BPM,Diagotics.
Working knowledge of NNM and OM SPI's.
Good trouble shooting skills.
Good understing of various BTO integrations.
Knowledge of reporting.
BTO Tools: NNM, OM, SM, BSM, Sitescope, BPM, Diagnostics, AM, UCMDB, DDMI, DDMA,Storage essentials and OVPI/SHR.
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