Community Manager at AfroCab

Join the Afronauts! This role is about connecting with the quintessential Afropolitan and being the voice of the Afro brand. 

We launched Afro in Lagos in April 2014 and this is a chance for someone wanting to join a fast growing start up at the ground floor. You are smart, savvy and an open minded pro-active problem solver. You think big but have exceptional attention to detail. You are intellectually curious, an excellent communicator who is able to adapt to various scenarios instantaneously. Highly motivated and with a get things done attitude. You are an all rounder with a sharp analytical mind and creative flair. Past startup experience is desired. 

Responsibilities

• Social Media Manager: Actively monitor Twitter, Facebook & other social media channels and engage the community, social networks & blogs.
• Ambassador: Build brand equity and raise awareness by creating and manage relationships with our community including sponsorships, partnerships, promotions, and endorsements.
• Customer Service: You’ll be responsible for ensuring an amazing ride experience and creating evangelists of the Afro experience. Respond to all support issues via social media or email.
• Public Relations: Monitor Press, Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.
• Campaign Manager: Create mind-blowing campaigns and activation plans that get Afropolitans on the platform. Manage a team of brand ambassadors who paint the city red promoting the Afro brand
• Team Player: Work along side our operations team to scale a growing platform
• Brand Management: Reporting of brand health via various channels, engagement, usage, downloads, likes, etc