Client Analyst - Client Coverage (Oil & Gas) at Stanbic IBTC

Job Purpose

• Conduct on-going research and analysis to enable the Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank.
• Interpret the research findings and analytics
• Make recommendations regarding potential opportunities or risks so that the Relationship Manager is able to proactively identify solutions or mitigate commercial risks

Key Responsibilities / Accountabilities
Client and Industry Research and Analysis:

• Conduct research on clients, their business, operations and performance, as well as trends in their specific industries at the request of the Relationship Managers
• Up-to-date and on-going client and industry information, which can be used to identify opportunities and risks.

Client Relationship Management:

• Compile and analyse information regarding sales activity and business pipeline. Provide the Relationship Managers with analysis that can be used to inform their account management plans
• Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution and/or gathering critical information for the bank
• Provide on-going assistance to Relationship Managers in the implementation of the agreements.

Information Management:

• Ensure that the client information is updated in all the relevant information systems, and when out-dated, liaise with clients to gather the updated information
• Updated client information that can be used for analysis and marketing purposes
• Compile and analyse reports on client profitability, product profitability and provide input to the budget planning and performance management process
• Ensure updated and accurate information that can be used for budget planning or performance analysis.

Support the Credit Process:

• Support RMs in the credit process including credit applications, PCC (paper preparation), excess management, compliance related issues to achieve zero write-off of debt, zero operational loss issues and other relevant workflows between credit and coverage
• Assist in conducting an efficient credit process.

Client Deal Enablement (Note that it is the decision of the Client Coverage Head that either a new role is defined / current one extended for the New Business Approval Committee and Client support functions that CB will provide for all CIB clients across product/business lines):

• On-going review of client base for potential HighRisk clients. Consistent client deal enablement at required standard
• Develop and prepare credit paper for submission to the Product Credit Committee (PCC) in conjunction with Relationship Manager
• Develop and prepare appropriate documentation to complete annual credit review in conjunction with the Relationship Manager.

Preferred Qualification and Experience

• Bachelor's Degree in Business or Business related field.
• A Postgraduate Business Degree will be considered an advantage.
• 5 to 7 years in the Banking, Financial Services or Business Consulting.
• Experience in conducting research and analytics, supported by strong computer proficiency skills.

Knowledge / Technical Skills / Expertise:

• The job holder should as a minimum have the following traits / abilities and personal characteristics good verbal communication
• Ability to express ideas, analysis, findings, formulate recommendations
• Ability to work under pressure and to tight deadlines
• Ability to handle, manage and resolve conflict within the unit and across the Debt Solutions Division
• Result-orientated
• Good numerical ability
• People management skills
• Team player
• Ability to retain optimism despite setbacks
• Self-motivated.