Sales Capability Manager at Kimberly-Clark

Job Description

• To develop and sustain ‘best-in-class’ Go-To-Market, Customer Management, Marketing and Sales capabilities and processes
• The Sales Capability Manager will be responsible for equipping sales teams to deliver current business goals in the target markets, by ensuring they have the skills, capabilities and behaviours to perform effectively in their roles and are motivated to deliver the key outcomes our customers seek
• You will be required to play a strategic role in directing what and how capability is delivered across Nigeria, working closely with leadership teams to drive an acceptance of change in the way sales training and coaching is implemented and managed in the workplace.

Duties & Responsibilities

• Lead the marketing development program for KC Nigeria in line with Global Marketing University (GMU) principles. Become an in-country GMU champion conducting orientation and refresher training for the KC team.
• Internal consultant to commercial project leaders to help build capability and drive execution excellence of projects.
• Lead the Customer Management/Sales capability roadmap priority development for KC, aligned with EMEA regional programs and local commercial leadership.
• Own the skills and competency dictionaries within the sales function. Work with commercial team leaders to ensure integration with team and individual development plans, including assessment techniques.
• Define and recommend training requirements assessing internal and external sales teams including evaluating training effectiveness.
• Providing in field coaching to develop the Functional Competency of the Field Sales force.
• Work with customer, trade marketing and sales teams on building Joint Business Planning / Joint Value Creation (JBP/JVC) capability with strategic distributors.
• Commercial “best practices” development and implementation from within KC and with peer companies, incorporating: case study development; implementation plans and toolkits; system to monitor/measure performance.

The Individual

• Trade marketing experience in Nigeria.
• Commerce Degree, 10 years job experience, which should include excellent understanding of and experience in Marketing and Customer Management (Channel, Trade Marketing and/or Account Management); as well as strong commercial acumen.
• Proven track record of delivering business results through others and building capabilities.
• Proven project management capability.

Global VISA and Relocation Specifications:

• With the 2020 Africa plan and with Nigeria as a key market,  it has become urgent that we hire a Sales Capability Manager to support the training and development of the Sales team  on the KC way of selling and to empower the team to meet their goals for the Nigeria business.