Customer Service Representative at Lara Rose

Job Description
Sales:

• Assisting during client consultations in person, on the phone, and by email
• Working with multiple business partners in order to fulfil customers’ orders
• Providing appropriate follow-up on all sales or client requests
• Consistently offering professional, friendly and engaging service
• Contributing to the daily operations of the store by maintaining a neat and organized store front

Administrative:

• Sourcing of supplies required to fulfill customer orders
• Conducting research on new business partners and vendors in order to provide better products for our clients
• Conducting quality control on all our projects
• Running any ad-hoc errands as they come up.

Social Media:

• Responding to enquiries on social media platforms
• Engaging with followers via Instagram and other platforms
• Creating and editing social media content for the company website, and social media platforms

Requirements

• Good verbal/written communication, presentation, and organizational skills
• Microsoft word and excel skills (This will be tested at the interview stage)
• Ability to multi-task and prioritize
• Accuracy and attention to detail needed
• Good understanding of social media