Front Desk Officer at Jara.ng

Responsibilities & Tasks
Reception / Front desk:

• Opens the door to the organization in the morning and closes the door at the end of the day
• Manages the key organization (who has which key to which office) with an up-to-date administration
• Receives and welcomes all guests to the office in a friendly and heartily way
• Ensures the front office reception is well organized
• Answers and directs phone calls to the respective staff in a friendly way
• Makes calls and records messages for the respective staff as requested
• Answers incoming enquiries by phone and email with a friendly tone and a correct attitude
• Issues pass and signs in visitors to the office
• Directs visitors to the appropriate destination i.e. meeting/board room or a particular office room
• Discharges visitors who are leaving the office
• Monitors the wearing of the JARA badge by the office people
• Ensures regular cleaning of the office by the cleaners and proper maintenance of the work environment.

Responsibilities & Tasks
Administrative duties:

• Maintains accurate and up-to-date staff contact lists
• Receives, sorts and directs all incoming and outgoing mails to the company
• Dispatches incoming mails to the contact points promptly
• Photocopies and collates paper and mailings
• Ensures all office equipment is in good working order
• Organizes stationery orders, office supplies and ensures there is sufficient stock without overstocking
• Makes necessary arrangements for the procurement of consumable water, beverages, coffees, etc.
• Generates list for the requirements, and orders the needs after approval of the Head of Legal & HR
• Gives notification to the Head of Legal & HR for re-stocking once the level is low
• Follows up on orders to ensure timely delivery
• Carries out periodic market surveys to ensure reasonable quote from vendors and maintains appropriate company registers
• Reconciles monthly utility statements
• Ensures proper liaison with the IT support service to ensure a continuous management of the office
• Ensures timely announcement of staff members birthdays and other events.

Requirements

• 2 to 3 years’ work experience in any Front Desk related role.
• B.Sc/HND in Business Administration, Secretariat Administration and Accounting.
• Completion of NYSC is mandatory.