Store Manager at IBFCAlliance Limited

Job Description
The Shop-floor Manager will be responsible for:

• Implementing and following efficient processes and standards as laid by the company
• Implementing seamless in-store inventory management system
• Reports on operational performance and suggests improvements to determine if goods are defective or not meeting performance demands
• Mentor and motivate team to achieve set goals
• Coordinate customer service operations and find ways to ensure customer retention
• Making sure that all stores under his or her leadership are stocked correctly at all times
• Providing employee training's when necessary
• Gauging customer satisfaction from time to time
• Ensuring good visual merchandising
• Conducting periodic inventory analysis to determine the optimal stock levels
• Improve profit and attain sales target of the supermarket
• Deal with all complaints, queries, and other related customer service issues
• Oversee receiving orders and in-store stock control
• Assign and schedule tasks for specific employees and also follow up on the results they generate
• Complete all the operational requirements of the store
• Counsel and coach employees to maintain positive result generation
• Recognize future and present requirements by customers
• Establish good rapport with existing and potential customers
• Collaborate with other members of staff that have good understanding about service requirements
• Study trends, advice on clearance sales and also determine all required sales promotions
• Review merchandising by formulating pricing policies

Academic and Professional qualifications

• Degree in any Business related course
• Other professional certification would be an advantage

Required Skills:

• Inventory management experience
• Good knowledge of different business functions
• Strong record of ethical leadership
• Advanced communication skills
• Team building and interpersonal and skills.
• Excellent use of Microsoft office and other tools
• Change management skill
• High level of adaptability.

Work Experience:

• Minimum of 5 years’ experience within an store operations department
• Proven track record of outstanding performance in a previous enterprise

Personality Profile:

• Self-motivated, Friendly, Self-driven, Highly organized, Solution oriented, Strong work ethics.

Age:

• 30-40 years.