Health Informatics (HI) Infrastructure and Support Lead at Maryland Global Initiatives Corporation Nigeria (MGIC)

Grade: 9

Job Descriptions

• The Health Informatics Infrastructure and Support Lead is responsible for the overall oversight of the suppor team.
• The Lead will promote the effectivesness and efficiency of the UMB Data Center, Network and deployed Applications, with primary emphasis on Health Project and Internal Application system.
• The Lead will liase with other leads and ensures seamless implementation of activities withing the HI team

Primary Responsibilities

• Leadership, Technical expertise

Representation:

• Collaboration

Communication Creativity:

• Team Coordination and Supervision
• Mentoring and support

Requirements
Qualification:

• Education: Masters's degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or, equivalent demonstrable experience.

Experience:

• 8-years systems development and Network infrastructure support experience

Specialized Knowledge:

• Proficient knowledge of Windows Server OS architecture, design, management scripting and troubleshooting.
• Software development and support experience are required.
• Proficient knowledge of Linux based OS architecture, design, management, scripting and troubleshooting.
• Adequate understanding of VMWare (Virtualization) architecture, core services and administration.
• An adequate understanding of storage technology and protocols
• Proficient knowledge of LAN and WAN technologies and protocols (TCPIP, DNS, DHCP, SNMP etc).
• An adequate understanding of applied network principles, including sub-netting, performance monitoring, scalability, and disaster recovery.
• Proficient back-up/restore processing experience
• Pass a background check as well as alcohol, a controlled substance, and illegal drugs screen that meets company standards before beginning regular employment.

Skills:

• Strong organisational, time management, computer and communication skills, leadership, coaching, and team-building skills to strengthen and cultivate a relationship to help achieve organisational goals
• Ability to recognize the sensitivity to individual organisations needs and the impact on services of the introduction of IT solutions

Interpersonal/Individual Competencies:

• The ability to work with other team members, flexibility, decisiveness and personal integrity.

Professional certification:

• Certification in Information Technology Infrastructure Library or related certification