Customer Care Intern at Broadshift Technologies Limited

Job Description

• Answers inquiries by clarifying desired information on product and services.
• Respond politely and courteously to customers enquiries
• Managing large amounts of inbound calls, chats and emails in a timely manner..
• Collecting customer information and analyzing customer needs providing prompt solutions.
• Contributes to team effort by accomplishing related results as needed.

Skills:

• Customer service skills.
• Problem solving skills.
• Documentation skills.
• Listening skills.