Business Development Officer at Nicole Sinclair Consulting

Job Description

• We are currently seeking to hire an experienced and resourceful Business Development Officer to develop and implement growth opportunities in existing and new markets.
• The successful candidate will be responsible for managing client accounts, finding and following new sales lead and retaining existing clients.
  

Responsibilities

• Develop business and marketing plans in coordination with The Managing Director to achieve revenue goals.
• Assist in the company’s branding and media communication activities such as social media engagements, advertisements, marketing collaterals and web site.
• Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth.
• Research the market for identifying new business opportunities.
• Explain to prospective clients about the advantages of the services offered and follow up with them in order to close the business deals.
• Respond to the client queries regarding the services in a timely fashion.
• Develop business proposals for new and existing customers.
• Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
• Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
• Maintain a knowledge repository of clients, referrals, prospects and presentations.
• Develop strong customer relationships in order to generate a high volume of prospective clients.
• Manage customer calls and appointments effectively for new opportunities.
• Participate in industry forums, client discussions, and conferences as a representative of the organization.
• Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.

Competency/Skill/Requirements

• At least a B.Sc in Marketing or other related fields.
• 2 - 3 years’ work experience in a service company.
• Ability to manage web content, online sales and direct marketing by door to door (b2b) sales for the company.
• Outstanding customer service skills.
• Complaint handling and conflict resolution skills.
• Good personal presentation and professionalism.
• Good organization and prioritization skills.
• Strong administrative skills.
• Good verbal and written communication skills.
• Confident presentation skills.
• Strong interpersonal skills.
• Ability to work under pressure and strong targets.
• Ability to generate proposals and different clients.
• The ability to manage own workload.
• Ability to use initiative to work alone or with a team.