Associate Director at Control Risks

Summary

• Control Risks is seeking an experienced risk management and security professional to join our expanding West Africa operations teams. 
• This is a senior client facing, operations, commercial management and business development role. The ideal candidate being able to deliver client consulting around a range of risk management issues, manage and coordinate complex client-facing operations and develop and grow the CSC embedded consulting and protective services business.
• The individual will be responsible for the implementation of a regional strategy that supports business goals through the positioning of Control Risks as the preferred and quality provider of operational security services in West Africa.
• Fluent written and spoken French and English are essential.

Tasks and Responsibilties
Operations management and support:

• Management and oversight of embedded consulting projects and protective services tasks across West Africa
• Take ownership of the commercial viability and success of regional operations projects
• Manage regional operations tasks across West Africa, in conjunction with deployed teams and regional management
• Further develop and maintain a trusted support network across the region to aid intelligence gathering and provide direct project support
• Engage with local providers and further develop an accredited sub-contractor network to support operations as required.
• Ensure all projects are compliant with Control Risks’ and client policies and procedures

Client engagement and consulting:

• Lead and support Control Risks’ client management activities across the West Africa region
• Develop, grow and foster client relationships with existing clients, across multiple sectors and geographies
• Deliver on a range of risk and crisis management and security risk consulting engagements
• Actively develop and engage with new clients and position cost effective and right-sized risk management solutions to support their operations
• Develop a dynamic account management environment ensuring client accounts are effectively supported across the region and in conjunction with Control Risks’ global teams.

Growth and Development of the Business:

• Take a personal lead in the development and growth of the CSC, West Africa business through engagement with existing clients and new prospects
• Support the development and implementation of competitive business strategies that encompass all aspects of the risk management sector
• Support the development of innovative delivery models, products and services that address client needs, and that help position the Company at the forefront of this sector
• Build and develop a strong network of senior contacts within our buyer constituency and consistently develop the company’s positioning with them to enhance business development and secure higher fee-earning engagements
• Engage with our partners, notably International SOS, to ensure we effectively support clients operationally and commercially across the region
• Lead the bid process for CSC work along the lifecycle of an organization’s presence in the region.

Knowledge and Experience

• This is a senior appointment that requires significant and recent relevant commercial risk and security consulting experience;
• You will be recognised as an expert in your field with a proven ability of operating successfully at a senior level and growing a business successfully driving teams to reach the strategic and operational goals;
• Demonstrable depth and breadth of understanding of risk management, business resilience, and the dynamics of a consultancy practice;
• Proven and demonstrable track record of successful risk and resilience consultancy projects, coupled with an understanding of the requirements for delivering services in a complex environment;
• Commercially astute when planning and pricing project in terms of time, resource and outcomes;
• Relevant role of having successfully built effective and strong client relationships, being the preferred partner of choice;
• Proven experience of successful budgeting, project management and project closure.