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  • Posted: Nov 14, 2019
    Deadline: Not specified
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    Pause Factory is an Organizational Development Company 100% dedicated to leveraging emotional intelligence and performance management to drive individual and organizational transformation. We use Neuroscience tools and assessment, coaching and consulting, training and certification to achieve needed transformation in individuals and organizations.
    Read more about this company

     

    Ticketing and Reservation Officer


    Location
    : Victoria Island, Lagos
    Job Type: Full Time

    Job Description

    • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
    • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
    • Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs.
    • Manage accounts assigned and ensure that all pending request are closed.
    • Contribute to revenue growth and profit margin of the organization.
    • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
    • Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles.
    • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
    • Maintain awareness and adherence to our clients procedures, programs and policy guidelines
    • Provide industry updates as well as airline promotions to clients.

    Job Requirements

    • Minimum Required Experience: 2-5 years.
    • Minimum Qualification: Bachelor's Degree/HND/OND.
    • Desired Courses: Marketing, Business Administration, Aviation, Transport Management.

    Other Requirements:

    • Should have a minimum qualification of OND
    • Must have at least 2-5 years working experience in a Travel Agency or Airline in similar capacity.
    • IATA certificate and experience on Fares and Ticketing.
    • Ability to use two GDS (Amadeus ,Sabre and Galileo)
    • Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
    • Good knowledge and usage of Microsoft Office and power point.
    • Have the ability to work under pressure.
    • Must be a team player.
    • Must be out-of-the-box thinker.
    • Self-motivator
    • Preferred candidate should reside on the Island.

    Remuneration

    • Attractive
    • Basic remuneration plus commission and other Benefits.

    Method of Application


    Interested and qualified candidates should send their Application Letter and CV to: jobs@pausefactory.org clearly indicating the "Job Title" as subject of your mail.

    Note: Only qualified candidates will be contacted.

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