iPhone Repair Engineer at Transsion Holdings

Candidate’s Key Roles and Responsibilities

• Troubleshoot & repair Apple products and other multi-brand such as Samsung etc
• Solve technical problems presented by customers.
• Share your passion for technology and Apple products and other multi-brand
• Upgrade Apple products and other multi-brand
• Repair minimum of 10 phones daily
• Arrangement of devices for repair according to fresh-out order
• Responsible in solving complex complaints on customer devices
• Arrangement of work platforms for easy access of work tools
• Follow all basic repair factory standard of repair and operation.
• Analyze and evaluate phone faults and recommending appropriate repair according to faults.
• Use the engineering work tools efficiently according to company  standard
• Diagnosing of bad phones for possible solutions using the required devices
• Testing of repaired phones before passing to Q.C personnel

Experience and Qualifications Required for the role

• At least 1 year work experience on Phone repairs.
• Age range: 18-30 years.
• Gender: male or female
• Education: OND/HND/BSC or above (preferably sciences)
• Certificate in engineering is an added advantage
• Familiar with basic and general rule guiding mobile phones
• Familiar with different models of phones and specifications
• Have theoretical and practical knowledge related to electronics
• Good communication skill
• Strong attention to details
• Hardworking and motivated
• Ability to work with little or no supervision
• Team player
• Excellent time management abilities
• Good analyzing skills and numerical/mathematical skills