Support Engineer at Microsoft

Job Number: 740182
Location: Lagos
Profession: Services
Role type: Individual Contributor
Employment type: Internship
Travel: 0-25 %

Overview

• As a Support engineer, you will be on the front lines of our customer support efforts. You'll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.

Responsibilities

• Using your technical expertise, analytical problem solving skills, and passion for customers, you'll take on critical situations in technically challenging circumstances.
• Your willingness to travel on short notice is essential.

Role-specific qualifications

• Experience working in a large data center, IT/operations department or helpdesk is preferred.
• Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
• One year of experience with VB, C/C++/C# and/or XML development skills preferred.

We are looking for candidates that have the following qualities:

• Team Player: driving digital transformation with our customers is a team sport. We need teammates who can stay maniacally focused on our customers' satisfaction while operating in a highly-collaborative, matrixed global organization. 
• Growth Mindset: your life is truly about learning-it-all. You approach every new piece of information, knowledge, and competency with insatiable curiosity. Ultimately, you're open to the ideas of others, where the success of others does not diminish your own. 
• Resourceful: you have the drive to overcome any obstacle in your work.
• Customer Focused: you learn about your customers and their businesses with a beginner's mind and then bring solutions that meet their needs. 
• Pure Challenge: demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems. 
• Passion for Technology: you're deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.

Benefits and Perks
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:

• Industry leading healthcare
• Giving programs
• Opportunities to network and connect
• Discounts on products and services