Front Desk Officer at SPM Professionals Limited

Job Descriptions

• The front desk personnel will be responsible for answering all incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.
• The front desk personnel is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance.
• This position will multi task a variety of front office activities.

Task and Responsibilities

• Welcoming guests
• Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.
• Taking and delivering messages.
• Organizing and maintaining files
• Coordinate with vendors and services they provide.
• Answering questions about organization and provides callers with address, directions, and other information requested.
• Receiving and forwarding incoming emails.
• Support administrative and special projects requirements, as assigned.
• Other duties as assigned.

Educational Qualification and Experience

• Must have at least HND/B.Sc in any field of study.
• At least 1-2 years progressive related experience.

Required Skill and Knowledge:

• Smart and good looking
• Polished professional with outgoing attitude
• Be a team player and love to make the guests feel at home.
• High level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint) and comfort with learning new applications as required.
• Demonstrate excellent organizational, coordinating and personal interface skills.
• Commitment to work overtime on occasion.
• Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.
• Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.
• Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.