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  • Posted: Oct 9, 2019
    Deadline: Oct 15, 2019
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  • Interra Networks Ltd (Interra) - is a leading provider of Information & Communications Technology (ICT) solutions for the private and public sector. We develop, deploy and manage ICT products and services with a focus on the emerging markets of the world - from as simple as a website to as complex as a secure IP-Voice Network, we can help turn your busin...
    Read more about this company

    Call Center Agent


    Requirements

    • He/She must have good understanding of English and any of the major local Nigerian languages (Hausa, Igbo, and Yoruba).
    • Must be able to read, speak and write English language fluently.
    • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
    • Proficient in usage of Microsoft packages.
    • Knowledge of customer service telephony and technology.
    • Some experience in a call center or customer service environment.
    • Good data entry and typing skills.
    • Knowledge of administration and clerical processes.
    • Excellent communication and presentation skills
    • Ability to understand individual differences.
    • Problem solving skills.
    • Should be able to work Mondays to Saturdays and at any other time as required.
    • Proficiency in driving Sales will be an added advantage.

    Key Competencies:

    • Verbal and written communication skills.
    • Listening skills.
    • Problems analysis and problem-solving skills.
    • Customer Service Orientation.
    • Organization skills.
    • Attention to detail.
    • Good Judgment skills.
    • Team work.
    • Stress tolerance.
    • Time management skills.
    • Persuasion skills.

    Method of Application

    Interested and qualified? Go to Interra Networks on amfani.com to apply
  • Send your application

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Average Salary at Interra Networks
₦ 221K from 1 employee
Mysalaryscale.com

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