Warranty Administrator at Cummins Inc.

Ref: 09/014
Location: Lagos

Responsibilities

•     Administers warranty claims according to the terms and conditions of Cummins products and services
•     Prepare all warranty claims in a timely manner for designated locations to ensure compatibility with corporate requirements
•     Review rejections and shortfalls on settled claims with a view to reinstating with suppliers.
•     Highlight problems associated with prepared claims review and identify corrective action for designated locations
•     Work closely with Technical & Engineering Groups for Policy support covering issues outside Warranty guidelines
•     Warranty data files are maintained and updated on an ongoing basis meeting Cummins Minimum Claim Documentation requirements
•     Ensure timely submission of all claims.

Requirements

•     College, university or equivalent required or equivalent experience required.
•     Experience gained in a customer facing environment preferred.

Experience/Skills:

    Intermediate level of relevant work experience.
    Communication - Written and Verbal - Is able to effectively and clearly communicate in both written and verbal means.
    Ability to work under pressure and meet tight deadlines.