Core Banking Support Officer at Stanbic IBTC

Job ID: 43535
Location: Lagos Island
Job Sector: Banking

Job Details

• Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

• Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
• Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities/Accountabilities
Key Responsibilities:

• Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
• Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
• To undertake advanced administration tasks as required e.g. to support problem resolution
• To support the development teams and the 24/7 group in deploying applications and solving problems
• Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications

Preferred Qualification and Experience
Qualifications and Experience:

• Minimum of first degree in Computer Sciences or IT related courses
• Knowledge of Oracle SQL, Unix Administrator, Javascripts required
• 3-4 years experience in related role

Knowledge/Technical Skills/Expertise
Technical Competencies:

• Application knowledge for support
• IT applications
• IT support
• Troubleshooting ability
• Debugging
• Data analysis