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  • Waiter at Domino Stores Limited

  • Posted on: 19 September, 2019 Deadline: 26 September, 2019
  • View Jobs in Sales / Retail View All Jobs at Domino Stores Limited
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  • Domino Stores Limited, a private Nigerian Group of Companies operating retail, hospitality and property business requires highly motivated individual as:

    Waiter

     

    Job Description

    • Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
    • Speak with others using clear and professional language.
    • Taking beverage orders and serving them to guests on a timely manner.
    • Always respond to guest requests in a timely, friendly and efficient manner.
    • Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
    • Good knowledge of wine selection, wine service and Beer service.
    • Take guest beverage or food orders and input them to the point-of-sale system.
    • Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
    • Establish rapport with guests to build loyal and satisfied customers.
    • Ensure knowledge of menu and restaurant promotions and any special offers.
    • Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
    • Replenish beverages and ensure guest satisfaction throughout the meal service.
    • Able to up-sell all promotion available in the outlet.
    • Ensure serving station is well-stocked at all times.
    • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
    • Should know basic cashiering procedures like handling money, processing debit cards, making change and processing gift certificates, cards and vouchers.
    • Be responsible for billing/payment and collecting feedback from the guest.
    • Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
    • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
    • Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist.
    • Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
    • Always take responsibility for ensuring a positive guest experience.
    • Take ownership of guest request and follow up guests incidences.
    • Attend daily briefings from management who will explain any special requirements for service.
    • To ensure a very good relationship between the Bar, other F&B outlet, Kitchen, housekeeping & Front of the House.
    • Assist in carrying out scheduled inventories of products and operating equipment.
    • Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or Manager.

    Prerequisites

    • Have sound knowledge of spirits, beers, wine, cocktails and coffee.
    • Should have excellent communication skills.
    • Flexibility to work longer hours as per business demand.
    • Be courteous, professional and provide efficient service.
    • Must be resident in Mafoluku or its environs

    Method of Application

    Interested and qualified candidates should send their Resume to: career.dominostores@gmail.com using "Waiter" as the subject of the mail.
    OR
    Submit CV in person at:
    Domino Stores Limited,
    15A Commercial Avenue,
    Sabo-Yaba, Lagos State.

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