Junior Relationship Manager at CITITRUST Development Partners Plc

Locations: Abuja, Lagos, Ibadan-Oyo & Port-Harcourt-Rivers

Job Description

• Boost the deposit mobilization drive of the organization by sourcing for fixed deposit customers
• Review applications for credit facility (in line with the organization’s policy) and make appropriate recommendations/decisions
• Contribute to the formulation and implementation of strategies necessary to acquire and sustain customers in the commercial sector of the market
• Maintain a comprehensive database of existing relationships/prospects
• Identify customer needs/buyer values and proactively seek to provide products/ services to meet the identified needs
• Manage assigned credit portfolio and monitor the quality of existing credit relationships on a continuous basis
• Analyze and screen applications for credit based on the organization’s credit risk procedures
• Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
• Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
• Ensure timely resolution of customer complaints and issues
• Prepare monthly activity and performance reports for Business Head's attention
• Participate in subsidiary and other team meetings

Job Specification

• Minimum of First Degree (B.Sc./HND) in any discipline or its equivalent
• Must not be more than 30 years of age
• Minimum of three (3) years cognate experience in the financial services industry
• Impressive contact List
• Must be an aggressive Sales Person
• Must be a fast learner
• Good negotiation and interpersonal skills
• Computer literate
• Customer service oriented
• Ability to take initiative
• Result oriented
• Proficiency in spoken English

Remuneration

• Salary is very Attractive
• HMO, Leave Allowance, Pension & 13Th month inclusive.