Head, Supply Chain at Novartis International AG

Job Ref: 277360BR
Location: Lagos
Division: PHARMA
Business Unit: AMAC
Functional Area: Sales
Job Type: Full Time
Employment Type: Regular

Job Description
Process:

• Harmonize and support S&OP best practice processes, and coordinate the conduct of S&OP meetings within the English West Africa.
• Follow the Global Integrated and Supply Chain processes.
• Support and help implement English West Africa initiatives for process improvements.
• Support life cycle projects like Launches, Transfers, Changes, Divestments and Pruning for English West Africa .
• Initiate, manage and support cross-functional projects to improve cross-functional processes and operations (including monitoring of quality audit calendars) W&D Contracts in place and current for English West Africa.
• Business Continuity Plans completed and current for English West Africa country groups.
• Constantly monitoring of English West Africa countries needs and Novartis MOQs through innovative solutions which minimize waste costs for Novartis

Data Quality:

• Support maintenance & accuracy of planning and purchasing parameters for English West Africa.
• Support English West Africa countries on accurate demand data and order placement.
• Ensure accurate reporting of Sales and Inventory data for English West Africa.

Customers (Internal & External) Satisfaction:

• Support improvements in customer service level for English West Africa.
• Provide support to English West Africa countries in managing inventory to minimise stockholding costs and preventing stock outs in the market, identify and exchange best practices among the countries
• Manage Customer Service Level by addressing risks & opportunities. Ensure mitigation actions are agreed upon, put in place and follow through. By exception, ensure prompt resolution of supply situations impacting patients and/or business by acting as escalation point for sub-Cluster and/or PSC
• Initiate / Support strategic and operational supply chain initiatives in line with PSC objectives.

Communication:

• Maintain strong relationships with PSC, Countries, Plants and Tech Ops functions
• Maintain open lines of communications with global, regional and local Finance, Marketing and Sales, DRA & QA
• Act as key contact on behalf of the English West Africa for the sales assessment process, to ensure alignment between

Development Planning:

• Provide training and development to SCM associates within English West Africa countries.
• Participate in people-related decisions (hiring, talent management, succession planning, and development) by highlighting risks & opportunities and providing feedback

Minimum Requirements
Educational Qualification:

• University graduate, preferably in Science, Engineering or Business MBA

Language: English
Professional Experience:

• Minimum 10 years experience in Supply chain Management (Imports and Local), Materials Management / Logistics, Planning Exposure to Materials Management; Preferably with knowledge of SAP systems, MS Office software.