IT Manager (Lotterery) at Rovedana

SUMMARY                           

The successful candidate will coordinate, schedule and follow up on all main actions linked to all platforms; S/He must be able to analyze periodically all events on the networks to establish corrective actions and ensure the safety of data and access to the platform.

KEY ROLE RESPONSIBILITIES 

• Conceptualize, design and monitor procedures to manage all WINFAST & Digital platforms; preparation/analysis of Logs (Short codes, SMS, USSD, Downloads, etc.)
• Participate in a team-based, collaborative development process that starts with in-depth high-level design and ends with solution review.
• Participate in the review of Designing & Developing mobile and web applications
• Develop documentation process and procedures for managing USSD and Digital network and provide the necessary information required for implementation
• Planning/ implementation of systems and network checklists- perform engineering level network planning and design for all WANS and LANs installed
• Develop a global security plan to ensure safety of data and access to the platform
• Define and implement proof-of-concepts for proving new technologies and/or architecture patterns
• Define comprehensive test strategy and plans aligned with scope, budget, and quality targets
• Evaluate new tools, and unify approaches for deployment of services while considering alignment with industry standards and practices
• Deploy new products and services.
• Knowledge of hosting; On cloud and On-premise
• Ability to set up a DevOps environment on the server
• Manage all IS infrastructure and security as well as the implementation of network upgrades
• Ensure systems/ servers are always up, running and backed up
• Liaise with technical partners on interface issues with the telecommunication and third-party networks
• Liaise with 3rd party partners for service delivery/deployment and management
• Participate in vendor selection process including: requirements gathering, RFQ issuance, vendor evaluation, procurement, etc.
• Ensure 24/7 service availability of mobile media content and infrastructures
• Ensure that all Service Level Agreements are in place and adhered to by technical services team of the business.
• Instruct, assign and direct the activities of the business support and technical staff to ensure that the work performed meets the needs of the application users/vendors.
• Interface with users to capture and analyze business requirements if required
• Provide new services/solutions according to marketing requirements after inspection for availability with the current network structure and standards
• Exploit new technologies and keep abreast of all new developments in the field of telecommunication and digital business.
• Prepare weekly activity and progress reports to senior and executive management.

REQUIREMENT:

• Minimum of a bachelor’s degree in computer science/ Electronic Engineering/ Technology related field.
• Very strong technical background with a flair for technology management; minimum of 3 years’ experience in VAS space.
• Familiar with VAS equipment and platforms - exposure SMS, USSD, IVR and other VAS channels development and their workings
• Familiar with telecommunication technology architecture & protocols – SMPP, CUAG, SS7
• Inservice deployment -dept knowledge and understanding of both NCC VAS code of conduct and telcos rules of customer engagement i– DND, DNC, DOI etc. in relation to VAS