Service Coordinator at WTS Energy

Location: Apapa, Lagos
Division/Department: Workshop/Service Centre

Job Purpose

• The service coordinator is responsible for the timely planning, preparation and coordination of service jobs before, during and after job execution
• He conducts regular site visits followed by detailed reports to facilitate all service activities, including thorough site assessment & surveys, logistics, loading/offloading, tooling, machine shop repair services, material procurement, security checks, community affairs as well as QHSE related issues.
• The service Coordinator also provides any assistance to service technicians including transportation and accommodation.

Description of Duties

• Develop strong customer and local community support
• Provide sales assistance for field equipment problem identification
• Support service technicians in the field when jobs are ongoing
• Working as a Spear head in the field for overhaul/repair projects on Beamco Client sites
• Interact with OEM technical services team and communities where required
• Prepare detailed, professional assessment reports
• Will be involved in total quality management and work in a team environment.

Working Relationship

• Reports Directly to: Workshop Manager
• Directly Supervises:Technicians

Personal Specification
Education Qualifications:

• Bachelor or Technical University Degree in Mechanical Engineering.

Professional Qualifications:

• 5-8 years of experience, preferably in Oil and Gas related field
• Knowledge of the Oil and Gas Process

Experience and Skills Required:

• Mechanical Engineering Degree or/and 10 years of field experience.
• Must have motivational skills and a high sense of urgency to recognize equipment and site conditions.
• Technical selling capabilities.
• Inter-personal skills are critical for optimum communications with customers and Beamco technical workshop staff.
• Ability to produce professional reports which are factual, accurate and concise. Conclusions & recommendations must be feasible, economical and based on sound practices and in keeping with company policies and objectives.
• Must be able to work in a team.
• Language skills (English and local dialects) for easier communities negotiations
• Rotating Equipment (Pumps, Compressors, Turbines)
• Valves & actuators
• Hydraulic & Air Filtration Systems
• Very good command of English (spoken and written)
• Proficiency in MS Office (Word, PowerPoint , excel, etc.)
• Job requires frequent traveling within the country.