Food Quality Assurance and Compliance Officer at 4 Quarters Consultants Limited

Summary

• Food Quality Assurance and Compliance officer is responsible for ensuring that food products meet standards set by both the company and regulatory authorities.
• Is the custodian of the food safety management system and so ensure all departments work in concert to achieve the quality goals of the organisation

Roles and Responsibilities

• Ensures product compliance
• Ensures customer satisfaction
• Implements and maintains the quality assurance system
• Drives continual improvement
• Shall be the HACCP coordinator
• Ensuring that all staff adheres to all quality policies and Standard Operating Procedure.
• Maintaining all set quality controls and documentations.
• Reporting all quality concerns to management
• Interacts with team members to develop healthy work relationship.
• Assisting in the conduct of product, process, company, system, compliance, and surveillance audits.
• Assisting in timely correction of errors noted during review, and in the development of corrective and preventive actions.
• Ensuring that all equipment and supplies are properly maintained.
• Maintaining an awareness of all developments in the quality management system
• Assisting in providing advice to the FOH and BOH Managers on quality issues and how to proffer solutions to any problem.
• Conduct and document quality receiving check of all raw material supplied
• ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved
• Compile quality control reports, create statistical process control metrics, manage nonconformity material discrepancy reports, and recommend continuous improvement activities.
• Keep management abreast of significant developments identified during quality control activities.
• Validate quality processes by monitoring against established product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Conduct post-release verification following a Production deployment.
• Conduct and drive traceability
• Motivate and mentor direct reports by effort and example.
• Investigates customer complaints and effect appropriate action
• Identifying and reporting on any potential improvements opportunities.
• Any other tasks as and when required by the management.

Educational Qualification

• Minimum of Degree or HND in Food Technology, Microbiology, Public Health and/ or other related Science disciplines

Pre-requisite Skills:

• Knowledge and training in food safety and HACCP is an essential advantage
• Have a high-level attention to detail.
• Good verbal and written communication skills.
• Good analytics and reporting skills.
• Proficient in the use of Microsoft word and excel.
• Ability to multitask, work in a fast-paced environment.
• Ability to work independently and to partner with others to promote an environment of teamwork.