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  • Customer Support/Front Desk Administrator at Auto Auction Mall

  • Posted on: 26 August, 2019 Deadline: 14 September, 2019
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  • Auto Auction Mall - We are an automotive brokering company with access to every major salvage & insurance vehicle auction house in the US and a regional partnership with Copart. We remove the dealership barrier and give regular people around the globe dealer-level access to the cars they want. 

    Customer Support/Front Desk Administrator


    Experience Level: Mid level

    Job Description

    • We’re currently searching for a self motivated, courteous, resourceful, and result - driven individual to join our regional team on a full-time basis to perform front desk duties, administrative functions and provide support to walk-in customers and over the phone inquiries

    Job Responsibilities
    Your job as a Customer Support/Front Desk Administrator is to:

    • Communicate with business development/sales teams in case they have any challenges in usage by phone or email.
    • Communicate with clients via ingoing and outgoing calls and provide them with superb customer service..
    • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
    • Redirect phone calls/messages to the appropriate department and take down messages.
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Monitor, organize and forward emails.
    • Track and order office equipment and supplies.
    • Maintain records and files.

    Qualification and Experience

    • Degree (Administrative/Customer support related degree is an added advantage)
    • Experience Length: 2 years

    Skills and Qualifications:

    • Friendly and outgoing personality
    • Excellent communication and social skills
    • Extensive knowledge of or above average interest in vehicles
    • Confident and persuasive.
    • Persistent and driven.
    • Great customer service skills and basic computer knowledge is a MUST.

    Working Conditions

    • Working hours: 9:00am -5:00pm
    • Working day­: Monday - Friday and Saturday(10:00am -3:00pm)
    • Probationary period will be 3 months.

    Method of Application

    Interested and qualified candidates should send their Resume and a Cover Letter to: using the Job Title as the subject of the mail.


    • Only shortlisted candidates will be contacted
    • Applications without a Cover Letter are invalid.

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