Receptionist (Female) at Dillon Consultant Nigeria Limited

Salary:Commensurate with industry standard

Roles and Responsibilities

• Manage the reception area and report issues promptly.
• Receive, sort, distribute and keep accurate records, of incoming and outgoing correspondences with clients.
• Respond to enquiries about the company and its products
• Communicate courteously with clients and staff members by email, letter and face to face.
• Collect and distribute parcels and other mails
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Schedule and follow-up on appointments
• Restrict unauthorized entry and/or exit
• Communicate complaints or any major issue to appropriate personnel.
• Coordinate the reception area to reduce overcrowding
• Greet visitors warmly and make sure they are comfortable by attending to them courteously and promptly.
• Take and relay message by routing calls to specific people and call persons waiting for visitor.
• Coordinate mail flow in and out of office and ensure records are adequately kept.
• Performs other duties as assigned by the Line Manager.

Requirements:

• Possess minimum of Bachelor's Degree from a reputable University.
• Minimum of one (1) year experience as a Receptionist or Front Desk Officer.
• Highly organized and ability to cope with competing demands
• Good communication skill (Oral and written) is essential.
• Excellent phone and mail etiquette
• Problem-solving skills
• Proficient with the use of MS Office tools (Word, Excel, and PowerPoint)
• Excellent communication and people skills.
• Highly presentable.