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Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients.
...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...
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The Direct Sales Representative will be responsible for implementing the sales and visibility goals of the business by increasing the clients base through aggressive leads generation, follow up on prospects, door-to-door knocking and other cold calling techniques.
Roles & Responsibilities
Achieve a monthly sales quota for obtaining new business in assigned territories
Recommend products and services in line with individual client needs
Utilize door-to-door knocking and cold calling techniques, distribute marketing materials, and participate in targeted Sales Events to generate personal sales leads.
Prepare and deliver presentations to various categories of clients on product offerings.
Up-sell both existing and new clients
Attend sales meetings; report sales statistics accurately and promptly to management.
Assist in resolving customer issues and escalate where necessary
Provide after sales support to clients to ensure optimal service delivery
Maintain updated knowledge of all products and services
Maintain oversight of client experience from point of order to installation
Take ownership of acquiring leads and gaining referrals
Develop extensive client base to meet and exceed assigned targets
Liaise with Sales and Marketing teams to optimize customer experience and ensure brand consistency
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Commit to personal development and keep abreast of industry trends by attending workshops; and participating in professional societies.
Contribute to overall team effort by accomplishing related results as needed
Submit weekly & monthly reports of achievements and projections for the following month
Maintain adequate record keeping of all sales and service activities
Prepare monthly KPI report and updates
First degree in related fields with a flair for sales/marketing
At least 2 years’ experience in selling ICT/Telco products.
Ability to think creatively and strategically
Persuasive and sales closing skills
Ability to work under pressure with little supervision
Ability to deliver on responsibilities in a timely manner