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  • Posted: Aug 8, 2019
    Deadline: Not specified
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    Andela is a global talent accelerator that produces world-class remote developers and connects them with top employers. Andela finds the brightest young people in Africa and gives them the training and mentorship needed to thrive as full-time, remote developers for companies around the world. The company is backed by investors including Steve Case, Omidyar N...
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    Travel Coordinator

    About The Role

    • As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week.
    • Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. This individual will be responsible for day-to-day support for Travel Management across Andela. The successful candidate will have travel management related experience, ability to prioritize workload and meet deadlines, and be comfortable working in a fast-paced environment

    Responsibilities

    • Enforce a business-wide culture where Andelans understand travel processes, have a clear understanding of the policy, and travel efficiently to minimise cost of travel.
    • Implement departmental agreed strategies and tools to automate and improve excellent customer satisfaction
    • Organize and present statistical data to ensure a cycle of operational excellence and continuous improvement. Also ensure proper tracking and recording of all travel related expenses.
    • Providing Andelans with seamless and best in class travel experience.
    • Monitoring vendor service delivery to ensure it is in line with agreed SLAs and best in class service
    • Responding quickly and proactively to travelers requests and resolving complaints
    • Ensure all direct reports and teams have clear objectives, conduct regular check-ins and review and ensure development opportunities
    • Contribute to the development of Andela global travel policies and guidelines as the business scales
    • Identify opportunities for Andela to improve/optimize developer travel as well as prepare and submit monthly travel reports as required
    • Review travel incident log on a weekly basis and prepare reports on incidents for travel leadership
    • Source for the best and competitive rates for travel service providers (hotels, car companies, agents etc.
    • Partnering with emergency preparedness vendors to ensure employee safety at all times.

    Knowledge, Skills and Experience

    • Bachelor’s or equivalent degree
    • 4+ years in the travel industry or similar industry
    • Must be detail-oriented, analytical and organized with experience creating, analyzing and managing reports
    • Must possess a positive attitude, strong customer service skills and a passion for excellent customer service
    • Good time management skills with the ability to multi-task even under immense pressure
    • Attention to detail
    • Excellent written and oral communications skills
    • Ability to be resourceful and proactive in dealing with issues that may arise
    • Ability to organize, multitask, prioritize, handling last-minute complications while successfully producing results and work under pressure
    • Strong interpersonal skills with experience or interest in working with different cultures/ global teams are a plus
    • Diplomatic and patient.

    Benefits & Compensation:

    • Full-time compensation
    • Full medical coverage
    • Breakfast, Lunch and snacks provided daily
    • Beautiful working environment
    • Opportunity to work with the brightest minds on the planet
    • Oh, and a chance to change the world!

    Method of Application

    Interested and qualified? Go to Andela on www.linkedin.com to apply

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Average Salary at Andela
₦ 266K from 15 employees
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