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  • Posted: Aug 6, 2019
    Deadline: Aug 13, 2019
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    OutsideIn HR Limited was birth from this realization - "you’ve got to find what you love...this is true for your work as it is for your lovers” - an excerpt from Steve Jobs famous Stanford commencement speech. Thanks Steve - who would have known how far reaching the impact of a commencement speech could go? OutsideIn HR has been nurtured as a ...
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    IT Support Analyst

    Purpose

    • The IT Support Analyst role is to ensure proper ICT operations so that end users can accomplish organizational tasks efficiently.

    Deliverables
    IT Administration & Support:

    • Maintain, update and debug company websites.
    • Record, track, and document the IT helpdesk request, including all successful and unsuccessful attempts made, and actions taken, through to the final resolution.
    • Identify and learn appropriate software and hardware used and supported by the organization including ERP and LMS.
    • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing online and onsite file backups, and configuring systems, printers, intercoms telephony and applications.
    • Update network applications, servers, access points, routers and other network equipment as required
    • Perform routine server monitoring and performance benchmarking
    • Monitor and remove virus, spyware, and other unauthorized software

    Requirements

    • Qualification: B.Sc / HND in Computer Science or related field. Certifications such as MCP, A+ or its equivalent.
    • Experience with desktop operating systems including Windows 7,8.1 and 10, Ubuntu Linux, and Mac OS X
    • Experience Managing local and cloud servers.
    • Experience administering ERP software Like Sage 300, OpenERP (Odoo), SAP
    • Intermediate knowledge of CMS like Wordpress, HTML, Javascript, MySql, CSS and PHP.
    • Intermediate knowledge of TCP/IP, Switching, Routing and subnetting. Access point configuration and Networking.
    • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
    • Experience: Minimum of 2 years post NYSC work experience on a similar role.

    Method of Application

    Interested and qualified candidates should send their Application Letter and CV to: recruitment@outsideinhrng.com using the "Job Title" as the subject of the mail

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