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  • Posted: Jul 22, 2019
    Deadline: Not specified
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    Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients. ...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...
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    I.T Officer

    • Job Type
    • Qualification BA/BSc/HND
    • Experience 2 - 4 years
    • Location Not specified
    • Job Field

    Duties and Responsibilities

    • Analyse, configure, and support client applications, liaise with users to perform acceptance testing.
    • Support the design, development and deployment of common computer systems and processes across facilities.
    • Select, test and deploy client hardware solutions to satisfy business users
    • Perform preventative maintenance and build proactive solutions to pre-empt issues.
    • Report on the status of projects and maintain activity logs.
    • Log, prioritize and route problems and questions to Head IT.
    • Track problems through resolution and notifies users of final outcomes.
    • Initiate escalation procedures when required.
    • Maintain problem/ resolution database.
    • Provide notifications to users as required.
    • Develop technical and user documentation and provide training on computer use procedures.
    • Identify and implement process improvements in areas of responsibility.
    • Provide on call after hours support as part of team rotation.
    • Perform related duties and special projects as assigned.

    Requirements
    Experience, Qualification and Required Skills:

    • 2-4 years post qualification experience in a dynamic IT environment
    • B.Sc/HND in Computer Science Networking knowledge (IP, DNS, WINS, IP routing, network address translation etc), membership of recognised professional body. Recognised management qualification (desirable) Knowledge of Windows systems
    • A track record of delivering IT strategy to improve quality and/or reduce costs.
    • Experience managing Windows Systems and users in Active Directory.
    • Network experience including IP addressing, sub netting, DNS,DHCP,PXE internal and strong debugging and troubleshooting skills
    • Hands on experience of PACS, SQL, technical problem resolution
    • Excellent written and verbal communication skills
    • Proficient computer skills and abilities with Microsoft Office products (Outlook, Excel, PowerPoint, etc)
    • Willing to work to schedule as required by volume and projects
    • Customer service driven with an enthusiastic, positive attitude.
    • Proven ability to work independently as well as multi-task
    • Understanding of requirements of providing IT support in a patient centred hospital environment.

    Method of Application

    Interested and qualified? Go to Alan & Grant on alanandgrant.zohorecruit.com to apply

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