Customer Service Representative at AfriHUB

Job Description

• Answering phone calls and emails
• Responding to customer questions and complaints.
• Upselling products and service to clients and processing payments.
• Proficiency with computer software (e.g. Excel, Microsoft Access, Crystal Report, PowerPoint, Microsoft Word, and GroupWise Email).
• Applicants that possess good communication and writing skills.
• Comfortable using all necessary office equipment.
• Strong working knowledge of office procedures
• Execute support and assistance with cooperate communication.
• Applicants with sharpness of mind and high professional integrity.
• Excellent organizational skills and the ability to multitask and prioritize work
• Perform other duties as required.

Qualification

• Candidate must have a B.Sc/B.A Degree (2.1 or above) in Social Sciences, Arts or related field from a reputable tertiary institution.

Experience:

• At least 3 years of customer Service duties.