Retail Sales Head at Simba Group

Job Description

• Responsible for all activities in the Simba Den.
• Responsible for all accounting reconciliation and account balancing in the Simba Den.
• Responsible for the achievement of the sales budget assigned to the Simba Den.
• Assign directives to any member of the team as the job demands.
• Responsible for the ambience of the Simba Den.
• Ensure that all available dummies are in the Simba Den.
• Ensure all open and closed enquiries are properly updated/logged on CRM and sales sheet
• Ensure that all sales are properly closed and reflect on ERP.
• Ensure that all open enquiries on CRM are followed through and sales closed.
• Ensure all PFI request from the Simba Den is sent out within a 30minutes timeframe.
• Ensure all customers who visit the Simba Den experience premium service.
• Ensure that there is no duplication of enquiries on the CRM.
• Ensure that your staff exhibit good work ethics at all times
• Attend promptly to all customers escalations and revert to the Head Retail Sales where necessary.
• Develop localized disruptive strategies tailored to your Simba Den to close sales.
• Source grow and maintain a profitable clientele base.
• Perform other adhoc duties as assigned by the Head Retail Sales.
• First reporting line is to the Head Retail Sales.

Experience

• 3 years Retail experience.