Functional Consultant at AGL Consulting Ltd

Job Descriptions

• Administer and support the installations of ERP solutions on Enterprise HCM
• Implement new installations of software systems at client locations and conduct client discussions to analyze technological needs.
• Gather the initial requirements and translate them into functional specifications
• Oversee implementation process across all assigned projects and ensure deadline strictly adhered to
• Review and analyze the client’s business operations and processes and recommend improvements
• Resolve any ERP issues and identify the root cause
• Provide status and issue reports to the Project Stakeholders on a regular basis
• Interaction directly with customers to troubleshoot and solve configuration issues
• Document customer configurations within their environment (Process flow)
• Supporting and training of internal ERP Consultants and customers
• Train and organize knowledge sharing with subordinates