Key Account Executive at Cumbrian Consulting

JOB DESCRIPTION                                                

The Sales Representative is responsible for following up and driving sales for the Director Business Development – Africa Region. (DBD-AR) The Sales Representative will need to know and will represent the entire range of company products and services communicated to clients established by the DBD-AR.

ESSENTIAL FUNCTIONS

• Follow up on client calls and requests for client information as deemed by the DBD-AR.
• Communicate client(s) request to DBD-AR on an as needed basis.
• With the assistance of the DBD-AR, coordinates the involvement of company personnel, including support, service, and management resources in order to meet client objectives and expectations.
• Establishes and maintains professional, productive relationships with clients verbally, written or thru onsite visits.
• Coordinates client visits.
• Give feedback to the marketing team on the success and failures of sales promotions.
• Establish, adhere and meet or beat sales and revenue targets as set by the DBD-AR.
• Meet assigned targets thru sales volume and strategic objectives in assigned client accounts.
• Establishes productive, professional relationships with key personnel on assigned client accounts.
• Proactively assesses, clarifies, and validates client needs on an ongoing basis.
• Seek cross selling opportunities within the client organization.
• Maintain weekly and monthly reporting on sales KPI’s / Sales Reports within the Region.
• Proactively work with DBD-AR on other Sales opportunities both domestically and abroad.
• Ensures client compliance with client agreements.
• Proactively recruits new qualifying clients.

Other Duties (Secondary)

• Assist in the completion and presentation of client contracts and Request for Proposals / Request for Inquiry.
• Work closely with DBD-AR to ensure customer satisfaction and problem resolution.
• Perform other duties as assigned by the supervisor.

Competencies

• Previous experience of driving sales ideally within the same industry, product and services.
• Excellent interpersonal skills and an ability to build strong relationships with partners.
• Strong personal network within the industry.
• Driven, highly motivated and passionate about sales.
• Professional sales training would be an advantage but not essential.
• Successful candidate will have 5 plus years in the IT industry.
• Previous experience setting up client accounts.           

Education and Experience

• A BS/BA degree from an accredited college/university. Professional years of experience may be a suitable replacement for education.
• Minimum 5 years of industry sales experience in a business-to-business IT consulting sales environment.

Preferred Education and Experience

• MBA.
• Professional certification(s).