Youth Program Manager at VSO

Contract type: Fixed Term
Full Time: 35 hours per week
Start date: 1st September, 2019.

Job Responsibilities
Program design delivery of ICS and other Youth programs: 

• Overseen ICS project officers in effective planning implementation of ICS projects cycles including Volunteer Support and management: 
• Working with PO's to provide adequate support and supervision of volunteers throughout the ICS and other youth volunteers programme.
• Ensuring PO's are constantly promoting and encouraging appropriate behaviour and ensuring compliance with safety and security policies; Incident reporting relating to medical and security matters related to volunteers.

Facilitation of learning and documentation of impact: 

• Ensuring the quality of learning delivered by PO's to volunteers on global, cross-cultural and intercultural issues through effective training and learning tools; 
• Lead and supervise PO's to support youth led and on-placement training throughout the programme.
• Lead PO’s in the effective planning and implementation of ICS and Youth.

Stakeholder engagement and Partnership Management:

• Act as a representative of VSO Nigeria while relating with key stakeholder, identification and appraisal of appropriate partners at all times.
• Ensure the partner organization is adhering to the agreements in Partnership Agreement Document. 
• Ensure PO's and Partners relationship managed in the best interest of programme quality delivery.

Programme Development:

• Lead in designing and development of new projects in consultation with partners, youth and other key stake holders;
• Support POs in identification of potential funding sources.
• Lead to Ensure Reporting, Documentation of impact, Monitoring and Evaluation:
• Update project stakeholders on project progress, including the reporting of medical and safety and security incidents.
• To gather data and produce a project report in accordance with the programme M&E framework. Support volunteers to produce Support case studies capturing impact.

Budget Management:

• Working with Finance manager to ensure effective management of the project budget, submitting monthly reports to the partner and country office.

Key Performance Indicator

• Volunteer TL's receive at least one pre-departure session with PS to set personal development goals.
• Volunteers TL's receive minimum of three face to face supervisions sessions for support with adapting and working effectively on the programme.
• Safety and security briefings received and action taken when protocols breached.   Evidence of Volunteer TL's and ICS volunteers receive in-country training and support to deliver youth-led training and learning activities throughout the programme.   Volunteer feedback on learning materials and support for learning received within time frame.
• Positive feedback from volunteers indicating YPM relationship with partner and IV's and Host communities is a model of good practice. 
• Minimum of 3 supervision sessions to discuss performance with line manager
• Stakeholder feedback indicates relationships well managed
• Clear contribution to program planning and development.
• Host home and placements established with YPM supervision
• Programme briefing information for volunteers reflects PS inputs
• Review Project reports and ensure submission in accordance with ICS M&E framework
• Ensure POs submit Incident reports s to country office and Medical Unit where appropriate Programme stakeholders receive regular updates
• Ensure submission of monthly reconciliation reports by the PO’s 
• Project comes in within budge

Skills and Knowledge
Essential:

• Track record of management experience of working with 18-25 year olds from a wide range of backgrounds with proven ability to facilitate learning in a non-formal environment.
• Cross-Cultural Working Direct and substantial management experience of working cross culturally and able to communicate to a range of audiences and promote sharing and learning between cultures.
• International Development Knowledge of issues which are common to communities in developing countries, possibly achieved through working or living in a developing country. 
• Experience of promoting learning about development issues.
• Communication Possession of strong verbal communication to work effectively and inclusively with an overseas colleague. 
• Strong written communication skills needed for writing reports.
• Supervision Significant experience of working in a supervisory role. 
• Proven ability to promote self-awareness, learning and development among individuals.
• Planning and Organising Able to develop clear and realistic plans to deliver agreed objectives within deadlines, involving key individuals in the planning process.

Desirable:

• Budget Management Experience of managing budgets and undertaking accounting procedures.
• Volunteering Sufficient experience of working with volunteers to understand the key factors which make volunteer placements viable, effective and rewarding.
• Programme Design and Evaluation Experience of designing and evaluating youth programmes in an international context. 
• Experience of using monitoring and evaluation tools and processes.

Competencies:

• Building and Sustaining working relationships - The social skills to build and actively maintain working relationships that foster teamwork and collaboration with others for the benefit of a common goal.
• Open Minded and Respectful - A non-judgemental approach that values other people and culture.
• Seeking and Sharing Knowledge - Recognition that learning is a twoway and continuous process.
• Facilitating Positive Change - The ability to analyse problems and develop lasting solutions in line with VSO approaches.
• Adaptability - A flexible approach and the ability to adapt behaviour to different situations.
• Resilience - The self-confidence to work with a variety of situations, diverse people and ambiguity. 

Salary
TBC