Front Desk Officer at EZ37 Solutions

Qualifications

•     BSc. Or HND From Any Discipline
•     Min. 2 Relevant Year Experience
•     Female
•     Excellent Spoken And Written English
•     Knowledgeable In Work Place Computer Application Like MS Word & Excel

Job Description
Tasks

•     Answer telephones and direct calls to appropriate staff.
•     Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
•     Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
•     Maintain medical records, technical library, or correspondence files.
•     Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
•     Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
•     Receive and route messages or documents, such as laboratory results, to appropriate staff.
•     Transmit correspondence or medical records by mail, e-mail, or fax.
•     Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
•     Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Tools used in this occupation:

•     Electronic funds transfer point of sale equipment — Credit card processing machines
•     Hospital intercom systems — Hospital intercom equipment
•     Notebook computers — Laptop computers
•     Photocopiers — Photocopying equipment

Technology used in this occupation:

•     Word processing software —  Microsoft Word
•     Spread Sheet – Microsoft Excel

Knowledge

•     Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
•     English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
•     Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
•     Computers Knowledge – Excellent with the use of MS Word & Excel.
•     Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.