Client Relationship Manager at Vesselnet Integrated Services Limited

Job Description

• As a Client Relationship Executive, build positive and productive relationships with clients to promote business growth

Duties and Responsibilities

• Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
• Understand client needs and customize existing business programs to meet their needs.
• Provide client support and handle client communications effectively.
• Prepare Proposals, respond to Tenders and Bids
• Manage and close client businesses to achieve profitability.
• Maintain existing clients and generate new clients to achieve revenue goals.
• Address client concerns promptly and professionally.
• Inform clients about company products, services and promotions.
• Discuss business contracts and cost with clients.
• Must have flare for sales.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.
• Escalating and resolving areas of concern as raised by clients.
• Following up on progress of sales team.
• Liaising with internal departments/teams to ensure clientprojects and request are fulfilled effectively.

Requirements

• Must have 3 years working experience as sales/client relationship with tracking record.
• Passionate towards sales/marketing
• Must have sales experience
• HND, BSc/BA in Marketing, Business Administration, Sales or relevant field in Social and Management Sciences.
• Strong interpersonal skills and an ability to build and maintain strong communication with customers.
• Hardworking with a strong work ethic.