Product Specialist at Wakanow

Job description

•     Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
•     Conduct research about new destinations in order to gain information on issues and amenities of interest to consumers.
•     Directs, coordinates, and participates in merchandising the travel products, such as airport pick up, accommodation, packaged or specialized tours, or vacation packages.
•     Keep up to date with any changes in the existing products.
•     Constantly carry out research to understand customer travel partner and popular travel locations.
•     Identify and present innovative and creative travel product solutions.
•     Specify market requirements for current and future travel products by conducting market research supported by research of customers and non-customers.
•     Must be able to offer specialist, professional and competitive travel product, which includes online bookings and tailor-made trips.
•     Manage the existing products and services and improvise business strategies to bring about developmental changes.
•     Identify the business and operational requirements based upon the business requirements and objectives of each product.

Desired Skills and Experience

•     Ability to understand and interpret customer needs and fundamental trends within the industry
•     Ability to break down complex concepts in a clear and concise manner to champion opportunity with team members and leadership
•     Ability to drive a direct and indirect team to execute product strategy
•     You also must have excellent geographical knowledge of long haul and short haul destinations
•     Have the ability to prioritise workload, demonstrating good organisational skills

Education

•     Bachelor's degree in Business Administration, Marketing or other related field
•     4-6 years work experience