Receptionist at US Embassy

Location: LAGOS – CONSULATE GENERAL
Applicability: ALL INTERESTED CANDIDATES
OPEN TO: All Interested Candidates
POSITION TITLE: Receptionist, FSN-05/FP-09
OPENING DATE: August 05, 2014
CLOSING DATE: August 18, 2014
WORK HOURS: Full-time; 40 hours/week
SALARY: OR – Ordinarily Resident–N1,948,552 p.a. (Starting basic salary) Position Grade: FSN-05
 
BASIC FUNCTION OF THE POSITION:
The Incumbent serves as a Receptionist at the Consulate and provides services to all tenant agencies in the Consulate Office Building. The Incumbent issue temporary I.D. Cards and Visitors slips, verifies appointments, contacts offices to be visited, arranges escort and provides them with information such as visa and employment information when needed. The Incumbent serves as the point of contact for visitors entering the Consulate.

To obtain a copy of this announcement please visit our Mission website at: http://nigeria.usembassy.gov/hr_office.html

POSITION REQUIREMENTS:
NOTE: All applicants MUST address each selection criterion detailed below with specific and comprehensive information supporting each criterion or the application will not be considered.
1. Completion of Secondary School is required.
2. Minimum of one (1) year of prior work with the public in clerical or security experience is required.
3. Level III (Good working Knowledge) Speaking/Reading/Writing in English is required.
4. Must have a general knowledge of the organization and personnel structure of the U.S. Mission.
5. Ability to deal with the public/difficult people who may be under stress in a calm, courteous yet assertive manner is required.
6. Must be able to write notes to mission officers regarding visitor inquiries and or/problems.
 
ADDITIONAL SELECTION CRITERIA
1. Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy.
2. Current employees serving a probationary period are not eligible to apply.
3. Current Ordinarily Resident employees with an overall summary rating of “Needs Improvement” or “Unsatisfactory” on their most recent Employee Performance Report are not eligible to apply.
4. Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment.
5. Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless currently hired into a position with a When Actually Employed (WAE) work schedule.