Project Manager at CR Services (Credit Bureau) Plc

Job Details:

• Drive and track status on internal project activities and drive deliveries to ensure deadlines are met.
• Co-ordinate, track and guide the Sales Team engagement process, from project kick-off through to launch.
• Scope, plan and manage progress against the plan - set up weekly meetings, and manage deliverables/milestones, escalate risks and issues, propose solutions.
• Manage multiple Software solutions projects concurrently providing excellent service and building a strong long-term partnership with clients.
• Track, report, and communicate customer progress, risks, issues to customer and management as required.
• Collaborate with all stakeholders and team members to understand and document requirements, success criteria, priorities, expectations and commitments.
• Work closely with the Sales Team in qualifying opportunities at key milestones, taking into consideration the competitive landscape, solution fit, relationship with the customer, etc.
• Assist with customer enquiries and providing day to day support for customers and our internal account managers on a range of radio type approval and technical matters.

WORK EXPERIENCE

• 5+ years in project management, customer service, and planning IT implementation and delivery

• 2+ years of managing teams