CRM Super User at Prime Services

Description

• Ensure timely update of the CRM system and ensure it provides an effective sales funnel
• Ensure all pre-leads, leads and opportunities are captured in CRM
• Provide reports and dashboards as required for presentations and meetings
• Lead/holds weekly or monthly meetings (as required) to review Business development pipeline
• Conduct follow ups with internal teams or clients as required.
• Develop and implement marketing techniques that will drive new customers
• Set specific marketing strategies to retain customers
• Suggest new methods to address customers’ needs
• Track marketing metrics and trends, like conversion rates and web analytics
• Assist with organizing promotional events to reach prospective customers
• Conduct and document market research to follow trends and competition
• Coordinate with our Directors, Business Development Managers and Sales teams to boost our company’s market presence and increase customer engagement.To increase revenues, document, track and achieve business goals by building a customer-oriented company

Requirements

• Proven work experience as with CRM, preferably Microsoft Dynamics or similar
• Knowledge of online marketing methods and best practices (IT to provide the Technical expertise).
• Strong communication skills along with a customer-oriented attitude
• Must have ability to communicate effectively at all levels of the organization
• Must be a results driven individual
• BSc in Marketing or relevant field