Operations Manager at Willco

Job Field Administration / Secretarial Engineering / Technical

Job Description

• The Operations Manager will be involved in strategic planning, day-to-day operations and will be responsible for the general upkeep and maintenance of site building and premises.
• The Operations Manager will focus on using best business practices in the facilities management field, to improve efficiency, by reducing operating costs while increasing productivity.

Responsibilities

• Manage the complete facility maintenance operation ensuring that the services provided meet the specifications.
• Responsible for the day to day running of the facility maintenance operations & planned maintenance schedules and follow up.
• Liaise with Site Managers and Technical teams on all issues and follow up to ensure optimal customer satisfaction.
• Monitor customer’s satisfaction on all property management projects and proffers appropriate solutions for the identified problem areas.
• Ensure proper update to the executive management on all project needs and challenges faced on all projects.
• Ensuring the building meets health and safety requirements and that facilities comply with legislation so to ensure optimal safety of staff.
• Planning best allocation and utilization of space and resources for current premises and new buildings
• Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
• Co-ordinating and leading one or more teams to cover various areas of responsibility;
• Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.

Requirements

• Bachelor’s Degree in Estate management or Mechanical engineering - Minimum of a Second Class Upper
• Master’s degree in Facility management is an added advantage.
• Minimum of 5 years’ experience as an operations manager in facility management or relevant experience preferably in a reputable facilities management organization
• Excellent communication skills
• Must be able to travel within Nigeria.