Hub Manager at ACE (Africa Courier Express)

Job Description

• You are a process person and you like when things run smoothly, but when they don’t, you’ll calmly find a good solution and then re-engineer the process to improve it for next time
• You’re always on the lookout for ways to maximize productivity while ensuring customers’ expectations are exceeded.

The successful candidate is:

• A Team Player.  You may have to work with several different teams, which requires flexibility, adaptability, and the ability to comfortably operate in a matrixed environment
• Has no complacency and is high energy. You understand your role is critical to the company. You apply high energy every day to meet your delivery and distribution metrics. You want to improve every day, month, quarter, year. You are persistent, clear and driven to get goods to the customer – properly and quickly.
• Resourceful, High Integrity, High Impact. You find a way. You do business with trust and transparency and aim to influence your team.
• Collaborative. You understand you need a team to succeed. You carry along internal stakeholders to ensure they are aligned and aware of ingenuities in the department.
• Meticulous. You must have an eye for detail every step of the way. Reports and statements often have discrepancies that result in the need to research, escalate, and resolve issues effectively

Your key responsibilities would include:

• Manage all operational activities for a package distribution centre
• Manage a large and diverse team of logistics and supply chain professionals supporting network infrastructure.
• Provide leadership to ensure efficient distribution and adherence to policies, procedures, and process excellence.
• Oversee all warehouse and transportation hub operations from inbound, inventory, pickups and outbound (deliveries/drop-offs).
• Maintains hub staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Establish key performance indicators tracking methodology and develop corresponding management reports.
• Partner with Third Party Logistics Providers to ensure alignment with expectations and achievement of our objectives.
• Optimize distribution channels for maximum efficiency and cost.

Desired Qualifications
You’ll need to have:

• Bachelor's Degree in Business Administration or Supply Chain. Master's Degree in Business administration, Supply Chain, Engineering, or any other related discipline will be an added advantage.
• 3 to 5 Years of relevant work experience in a logistics related role. Experience in a high volume distribution centre would be an added advantage.
• Project Management and supplier management experience.
• Experience in large scale operations and distribution management.
• Experience using Microsoft Word, Excel, PowerPoint, Visio.
• Experience in working with a third party Logistics Provider.
• Experience in materials management, i.e., transportation, purchasing, inventory management
• Experience in managing a third party Logistics Provider.

Our Offer

• A unique education in launching and scaling new concepts in Africa
• Become part of a highly professional and dynamic team
• An attractive salary package
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for country-changing ventures